| BUSINESS
ANSWERING SERVICES |
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| Who is answering
your phone right now? What do you customers
hear when they call after hours or when your
secretary is on the phone? Can they get hold
of you if it's an emergency? Can they get
service in the middle of the night? Can they
place orders 24 hours a day? Do you have the
freedom to have quality meetings with
clients or employees, free from phone
interruptions? |
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| The quality of
your customer care will make or break your
business. In our new global economy, it is
increasingly important to take care of your
customers on their terms and around their
schedule, not around your business hours.
Every day, orders and customers are lost
because a live, knowledgeable and courteous
customer service representative did not
answer. |
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| OUR SOLUTION
FOR CUSTOMER SERVICE: |
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| Our goal at Tech
Center USA is to help you retain and better
service your customers by being there when
you are not! We can handle all of your needs
from simple message taking to appointment
setting and order taking. We can even
integrate our database with yours so that
information is shared seamlessly and we act
as though we are a part of your company. Not
only can we handle your calls, but we also
have order taking packages to enable us to
fully process your customers' orders via the
internet or the phone and deliver the order
to you for fulfillment within seconds of
placement. |
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| The answering
technology we use enables us interact with
your client according to your desires
whether it be answering customer questions,
taking messages, locating your on-call
employee, making appointments, or processing
your order directly. |
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| Our focus is to
hire, train, and employ only the most
skilled professionals. Operators are trained
to be knowledgeable and friendly to your
customers, and to always act professionally
when dealing with your important calls.
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| Our services are
designed around the specific needs of your
business. We can provide you with the
highest possible level of service at the
lowest price. Please feel free to give us a
call, or fill out our information form and
one of our account representatives will help
you find a service plan and price that fits
your needs. |
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